Terms and Conditions

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Please read the following terms and conditions relating to all products and services provided by IELTS Tutorials. By using our website and purchasing our IELTS Tests and other materials, you are deemed to have agreed to the Terms and Conditions and our Privacy Policy, which is herein incorporated for your reference.

Consumer Protection

IELTS Tutorials recognizes the importance of privacy of personal information. We hereby declare that we collect, use and disclose personal information responsibly and only to an extent that is necessary to meet the consumer protection mandate and regulatory activities. We have a strong sense of confidentiality and consider consumer protection as our priority.

Delivery Policy

IELTS Tutorials has a cloud-based interface. The various services offered and their charges are explicitly mentioned on the website. Particular services can be accessed via the website once you have purchased them. You can access only those service(s) that you have purchased from the website. In case you have been given certain service(s) as a part of some promotional activity then you will be given access to those mentioned service(s) only. The offers and services may change without prior intimation. Being an online platform, the website is prone to uncontrollable and sudden issues like increased loading time, bad internet connectivity, feature incompatibility, and any other technical difficulties. IELTS Tutorials is not liable for any loss that occurs dues to such uncontrollable problems. IELTS Tutorials website may plan and implement maintenance without any prior notice on account of which the services might become unavailable for a short period of time.

Cancellation & Refund Policy

All payments would be non-refundable, however, we would consider special circumstances. So please choose carefully. If you still wish to request a refund, it will be accepted ONLY upon careful consideration by the management. The decision of the management will be final and the user will have to abide by them. Please Note:

  • We will not consider any kind of unjustified request stating, ‘We need a refund’
  • We will not entertain refund requests without any genuine concerns
  • The management will decide upon the request being genuine or not
  • The time frame for the refund request is ‘Within 3 days’
  • No Refunds will be processed after the above time duration has surpassed
  • All the services purchased from 'IELTS Tutorials' are on a ‘no return’ and ‘no changes’ basis, which means no reschedule or refund will be made.

Security

IELTS Tutorials operates on secure data networks that are designed to protect your privacy and security.

Disclaimer

If you are purchasing any products/services from the below-mentioned locations then all prices mentioned in the website are as follows:
India - Indian Rupees (INR). Payment Gateway - PayUBiz
Australia - Australian Dollar (AUD). Payment Gateway - Stripe
Countries other than India & Australia - US Dollar (USD). Payment Gateway - Stripe

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.


As a mandatory procedure of your respective payment gateway, the customer may require to share their name, email ID, and contact number. The payment gateway may also access the client's installed application as a part of payment procedure and the same is saved on a secure platform.

If there are any questions, you may contact us using the information below.
Let's Upskill PTY LTD
Level 1, Block Court, 288-290 Collins Street, Melbourne, Victoria - 3000, Australia.

ABN - 72 604 908 974

Aussizz India PVT LTD
1st Floor, Central Business Space, Nr. Fortune Landmark Hotel, Ashram Road, Usmanpura, Ahmedabad, Gujarat-380013. India